Puff Puff Beauty

Brow Sculpt Warranty Touch-Up

Brow Sculpt Warranty Touch-Up

Brow Sculpt Warranty Touch-Up Policy

A one-time complimentary touch-up within 3–5 days is available only for tint fading or minor unevenness.

This warranty applies only if:

  • The touch-up is booked within the stated timeframe
  • Tint fades significantly within a few days due to skin reaction (not skincare use)

Warranty does NOT cover:

  • Tint fading due to oily skin, exfoliation, acids, retinol, or skincare
  • Brow shape redesigns or change of preference
  • Over-tweezing requests after the service

✨ Brows naturally fade differently on every skin type — results vary and are not guaranteed to be identical for all clients.

What is the brow sculpt warranty?

A one-time complimentary touch-up within 3–5 days for minor tint fading or unevenness.

What does the warranty cover?

  • Tint fading shortly after treatment
  • Minor unevenness related to tint application

What does the warranty NOT cover?

  • Tint fading due to skincare, exfoliation, acids, retinol, or oily skin
  • Brow reshaping or preference changes
  • Over-tweezing requests

When must I book the warranty touch-up?

The touch-up must be booked and attended within the stated warranty period after the original appointment.

Are brow results guaranteed?

No. Brow results vary based on skin type, lifestyle, and aftercare.

Refund & Rescheduling Policy

We understand that plans can change, and we aim to be as fair and transparent as possible while protecting the time, resources, and preparation invested into each course, eCourse, and mentorship.

Refund Policy

All courses, eCourses, and mentorships are strictly non-refundable once purchased.

This includes:

  • In-person courses
  • Online self-paced eCourses
  • Google Meet / live online sessions
  • Mentorship programs

Once payment is made, no refunds, cancellations, or chargebacks will be entertained under any circumstances.

Payment Terms

Full payment is required upon purchase, regardless of whether the payment is made via:

  • Full payment
  • Installment plans
  • Enrolment, access, or seat confirmation will only be granted once the total course fee is fully paid.
  • Failure to complete installment payments may result in suspension of access or attendance until payment is settled.

Rescheduling & Date Changes

We understand that genuine scheduling conflicts can occur.

  • Students are allowed to change their course, eCourse, or mentorship date up to a maximum of three (3) times.
  • All date change requests must be made at least 48 hours in advance of the scheduled start date.

Any requests beyond the allowed three (3) changes will:

  • Require an additional rescheduling fee OR
  • Result in forfeiture of the booking (no refund).

Policy Agreement

By purchasing or enrolling in any course, eCourse, or mentorship, you:

  • Acknowledge that you have read and understood this policy
  • Agree to all terms stated above
  • Accept that no exceptions will be made beyond what is outlined
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